Water, Sewer & Hydrant Flushing
Urgent Notice | Water Ban in Effect
Due to ongoing dry weather and water consumption, North Pond has reached critically low water levels. Immediate action is required to prevent a complete depletion of the town’s water supply.
To ensure water remains available for essential needs — including drinking, sanitation, and emergency services — the Town of Torbay is continuing the mandatory Water Usage Ban until further notice.
If North Pond water levels continue to decline, the Town may be forced to declare a State of Emergency, which could result in a complete halt to all water usage.
The Town is working closely with its consulting engineers to define possible options to help mitigate this urgent issue.
Strictly Prohibited Water Use
To protect the town’s limited water supply, the following activities are not allowed:
- Washing vehicles
- Watering lawns or gardens
- Filling swimming pools
- Any other non-essential use of water
Water Conservation Tips
Residents connected to the Town water system are strongly urged to conserve water by:
- Taking shorter showers instead of baths
- Turning off taps while brushing teeth or shaving
- Delaying use of laundry machines and dishwashers
- Washing dishes by hand using minimal water
- Using rain barrels to collect water for non-drinking purposes
Every drop counts. These simple steps can make a big difference.
Enforcement
Municipal Enforcement Officers are actively monitoring for violations. Penalties may apply for non-compliance with the water ban.
We thank all residents for their cooperation during this critical time. Stay informed — updates will be provided as conditions change.
Water & Sewer
The Town of Torbay's sanitary sewer system is a complex system of piping and pumps requiring maintenance and upgrades on a regular basis. A number of upgrades have been identified as a result of comprehensive studies undertaken to assess the current and future capacities of the systems. Additional studies will aid in developing priority lists to ensure that the Town is moving in the right direction in future water and sewer upgrades and projects!
Hydrant Flushing
Our annual hydrant flushing program commences in June and continues into the Summer season. Hydrant flushing is a vital maintenance operation that improves water quality, extends the life of pipes, and ensures hydrants are functioning properly in the event of an emergency.
Real-time updates of completed flushing can be found by clicking the following link:
https://www.arcgis.com/apps/dashboards/a51770f5483a4b778d0971a275dbe616
Flushing will generally follow the below progression throughout the Town:
- Reddy Drive/North Pond Road area
- Marine Drive area
- Torbay Road area and intersecting streets from North Pond Road to Whitten’s Lane
- Bauline Line/Patrick’s Path/Country Drive area and intersecting streets
During the flushing program, residents throughout the Town can expect reduced water pressure, discolouration, and momentary interruption of water service. The Town advises residents to please refrain from doing laundry during these times as discoloration may cause staining of clothing.
If your water is discoloured, please run your outside tap or bathtub until clear. After flushing is completed it is recommended to drain your hot water tank to remove any buildup of sediment which can extend the life of your tank.
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